Everything you need to know about plans, campaigns, and how NotifyTechAI works.
NotifyTechAI is a WhatsApp business platform. Connect one or more of your business's WhatsApp numbers, then manage every customer conversation, run bulk message campaigns, keep a shared contact book, and see how your team is performing — all from one shared dashboard, with role-based access so owners, admins, managers, and agents each see what's relevant to them.
Yes. NotifyTechAI is built multi-tenant from the ground up — every business gets its own fully isolated sessions, contacts, conversations, and history. No other business on the platform can see or access your data.
It depends on your plan: Free Trial and Starter support 1 number, Growth supports 3, Business supports 10, and Enterprise is unlimited. See the Pricing page for the full breakdown.
The Free Trial includes 100 messages, 100 contacts, and 5 campaigns total across the life of the trial — not per month. Once any of these limits is hit, that resource is blocked until you upgrade to a paid plan, and you'll see a banner with an Upgrade link.
Your account enters a short Grace Period with a countdown banner shown on every page, giving you time to renew. If the grace period elapses without renewal, your account is Blocked and a full-screen gate replaces the dashboard until you reactivate — but all your data (conversations, contacts, campaigns) is preserved and instantly accessible again once you subscribe.
From the Billing page (Dashboard → Billing), choose Starter, Growth, or Business and click through to payment, processed via PhonePe. Yearly billing is available on all three and saves the equivalent of 2 months compared to paying monthly. Enterprise plans are custom — contact sales@notifytechai.com. Only the workspace Owner can initiate plan changes.
Yes. Name your campaign, write your message (with personalization placeholders like the recipient's name), optionally attach media or a tracked link, then choose recipients by picking contacts individually, by tag, or by uploading a CSV. You can set a send rate, send immediately, or schedule for later.
Yes. Every campaign has a live dashboard showing Sent, Delivered, Read, and Failed counts with a visual progress bar, plus a per-recipient table so you can see exactly who received what and their delivery status, updating in real time.
Yes. Upload a CSV with name, phone number, and optionally email and tags. Importing updates existing contacts if the phone number already matches, and gives you a summary of what was created, updated, or skipped.
Yes. Every message from every connected WhatsApp number lands in one shared Inbox that your whole team can see, organized into All, Open, Assigned, Resolved, and Archived tabs, with live unread counts as new messages arrive.
Agents handle the inbox and campaigns day-to-day. Managers additionally see their own agents' campaigns and team performance. Admins manage team members, sessions, and campaigns. Owners have full access, including billing, API keys, and audit logs. Only Owners and Admins can invite or manage team members.
Use "Contact Support" from within the app at any time — pick a category (WhatsApp connection issue, campaign not sending, billing, bug report, or other), describe your issue, and submit. You'll get a reply at your account email. Direct contact details (support email and phone) are always shown as a fallback.